Early Intervention - be prepared to act
In this monthly spotlight we dive into how it is imperative to recognize the importance of early intervention prior to a claim being filed, as well as early intervention when an injured worker first returns to work yet is still in pain.
Employees experiencing pain and discomfort during the course of their work need immediate attention, they need to know that their employer wants to hear about these situations and will work tirelessly to make sure the work environment is productive and safe. We worked with three employees recently who may not have stayed on the job without a concerned employer responding appropriately and keeping things in check.
So close to the job, you don't realize the true risk factors
We recently went on-site to evaluate two physicians working for a large healthcare provider in the state of Massachusetts. They were both experiencing neck and shoulder pain. Once on site, it was clear that monitors were adjusted inappropriately for height and distance. They were literally leaning in to see their screens. We were able to make adjustments while on site and confirmed improvement with their employer – avoiding a Workers’ Compensation claim in the process.
Keep the same employee from going out of work again
A delivery truck driver with a shoulder injury was still experiencing pain while performing his job tasks despite being released to full duty work. While observing this gentleman performing his job, it was identified that a pallet jack would dramatically reduce the impact to the employee’s shoulder while maneuvering pallets. The employee even indicated that they were available though not always provided a pallet jack. We recommended that one be provided for him on his assigned truck daily and he has continued to work. It took a neutral party to make the suggestion in order for the employer to understand the importance of this tool.
proactive & preventative measures
Return To Work is often more reactive and less proactive. Preventative measures will help to mitigate claims at the onset of pain and discomfort AND prevent those recently returned employees from being written back out of work.