The Return To Work Blog

Sebastian Grasso

Sebastian began his career in workers compensation as the co-founder of Windham Group 23 years ago. His mission is to restore injured worker productivity while reducing his customers total cost of risk. He has a healthy obssesion with return to work. The sole focus of his organization is to return injured workers to their original jobs post injury. As the leader of Windham Group, Sebastian has taken the organization from a regional case management company to a national leader in return to work services. He holds a masters degree in rehabilitation counseling.
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Recent Posts

The Legacy of Teresa E. Craig

Posted by Sebastian Grasso on Jul 14, 2016 8:00:00 AM

Windham Group exists because of great people.  People who work tirelessly. People who despite the challenges in our industry continue to champion our cause of getting injured workers' back to work.  Windham Group can be traced back to one person who had a vision, who knew she could make a difference,  who found a problem that she knew she could solve. With that vision, Windham Group was born. For twenty-seven years we have used the springboard she built, we continue to refine how we help people find meaning in life from helping them get back to work.

We lost one of our greatest people this week, Teresa E. Craig, our founder.  

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Topics: Return To Work

The Advocacy Based Claims Model

Posted by Sebastian Grasso on Apr 13, 2016 11:30:00 AM


The workers’ compensation professionals that attended the Alliance of Women In Workers’ Compensation event prior to the WCRI conference in Boston last month, were treated to a thoughtful and engaging session about how hugely successful multi-billion dollar self insured companies have effectively created work environments where workers are supported at all times pre and post injury.

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Topics: Advocacy Based Claims Model

I Never Really Liked That Car Anyway...

Posted by Sebastian Grasso on Mar 3, 2016 12:39:40 PM

Imagine getting into a fender bender and going through the process of working with your insurance adjuster to get your car repaired. After a period of time you get a call from your adjuster letting you know that the body shop has finished the repair and your car is ready for pick up. Instead of saying, “Ok, I’ll go get it”, you say, “I’ve decided I don’t want my car back….it was a bad purchase”. Now imagine your adjuster saying, “Oh, ok” and just like that, you have relieved yourself from all the debt and liability associated with your vehicle. You’re free to go find a newer and presumably, better vehicle. That definitely requires a good imagination because it has never, and will never, happen.

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Topics: Return To Work

On A Scale of Zero to Ten

Posted by Sebastian Grasso on Dec 16, 2015 10:00:00 AM


Morphine or Dilaudid?

I had the misfortune of visiting an even more misfortunate family member in the hospital.  It was a 6 day stint. The floor was for general patients. The room was shared.  The nursing activity was consistent,  they were courteous and friendly. 

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Topics: Pain Management

Leveraging Workplace Ergonomics

Posted by Sebastian Grasso on Dec 9, 2015 1:01:30 PM

Windham group featured in the October/November issue of Workers' Compensation Magazine

Ergonomics means different things to different people.  In workers' compensation, the perception  of ergonomics is not well aligned with the value it brings to reducing claims cost for an injury.  It is time to recognize ergonomics as a Return to Work productivity tool that enables injured workers to recover at their original jobs.

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Topics: Workplace Ergonomics

3 Reasons You Should Be Pushing a Policyholders' “NO” to RTW, to “YES”

Posted by Sebastian Grasso on Nov 18, 2015 11:36:57 AM

NO is an unacceptable answer

Teaching children the power of the word “No” is incredibly important in helping them deal with peer pressure and setting boundaries with friends and acquaintances. As parents, however, it is not a response that we would accept when we are telling our children to do their homework or do their chores. These are our children’s responsibilities. A child responding with  “No” is simply unacceptable. If it were an acceptable response, we’d hear it from them all the time.

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Topics: Return To Work

Windham Group Featured in Workers' Compensation Magazine

Posted by Sebastian Grasso on Sep 30, 2015 12:30:00 PM

When Return To Work Needs Work

Windham Group is committed to spreading awareness surrounding the challenges of getting injured workers' back to work. Learn how to attack claims that drag on for months for no medical reason, with climbing reserves and frustrated adjusters that are pulling their hair out trying to move files along towards closure.

Click Here to read the full article.

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Topics: Return To Work

The ADA and Workers' Compensation - Are You In Compliance?

Posted by Sebastian Grasso on May 6, 2015 5:37:49 PM

What qualifies?

The reality is, with the ADA and workers' compensation the overwhelming majority of claims do not qualify as a “disability” under the definition set forth under the ADA.  

The ADA defines "disability" as:

  1. A physical or mental impairment that substantially limits a major life activity,
  2. A record of such an impairment, or
  3. Being regarded as having such an impairment.  Impairments resulting from occupational injury may not be severe enough to substantially limit a major life activity, or they may be only temporary, non-chronic, and have little or no long term impact.
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Topics: ADA Compliance

The Frustration with Acute Musculoskeletal Injuries

Posted by Sebastian Grasso on Apr 29, 2015 1:21:00 PM

Three Types of Injuries

In my experience there are three categories of physical injury types (psych. not included).

  1. Acute Injuries - there’s an accident and a body part is broken, cut, bruised or burned.

  2. Cumulative Musculoskeletal Injuriesthey occur over time.

  3. The Acute Musculoskeletal Injury - has an event and may or may not be associated with the work environment. An example of this type of injury is the, “I felt a pop in my back when I bent over to lift”, or “I slipped when walking down the ramp and hurt my shoulder when I grabbed the rail to keep from falling”.
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Topics: Musculoskeletal Injuries

The Crux of Cumulative Musculoskeletal Trauma

Posted by Sebastian Grasso on Apr 22, 2015 2:47:00 PM

1. Objective vs. Subjective Injuries

In response to the “six figure eye roll” post, a couple of folks asked, “why do you think adjusters would rather not handle cumulative musculoskeletal trauma cases?”  My response to that question is, “For the same reason employers roll their eyes at them.” The reality is, there is a huge difference between these types of injuries.

  • Acute injuries are objective
  • Cumulative musculoskeletal trauma injuries are subjective

That means an employer can see an acute injury, it’s tangible, there was an accident. 

From the employers viewpoint a cumulative musculoskeletal trauma injury is not tangible, as there was no accident.


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Topics: Musculoskeletal Injuries

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"To work is to be needed, and to be needed is essential for life"   - Bertram J. Black

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